IT service management standards and guidance kit
Special offer. Includes BS ISO/IEC 20000-1, BS ISO/IEC 20000-2, BIP 0005 and BIP 0015.
Product Details
- Published:
- 06/30/2006
- ISBN(s):
- 0580486966
- Product Code(s):
- 30151014
- Note:
- This product is unavailable in United Kingdom
