BS ISO/IEC 20000-5:2022
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This document provides guidance for organizations on how to implement a service management system (SMS). Organizations can use this document to implement the entire SMS in order to conform to the requirements specified in ISO/IEC 20000-1, or parts of an SMS for a selected subset of requirements. This document illustrates a generic plan to manage implementation activities for an SMS.
All current amendments available at time of purchase are included with the purchase of this document.
Product Details
- Published:
- 03/31/2022
- ISBN(s):
- 9780539208115
- Number of Pages:
- 42
- File Size:
- 1 file , 2 MB
- Same As:
- ISO/IEC TS 20000-5:2022
- Product Code(s):
- 30450290, 30450290, 30450290
- Note:
- This product is unavailable in Ukraine, Russia, Belarus